SMS Opt-In & Consent
How customers agree to receive text messages from LR Wheels N Lifts
LR Wheels N Lifts (a sole proprietorship, 6923 W Hillsborough Ave, Tampa, FL 33634) sends transactional service texts - repair estimate approval links, appointment confirmations and reminders, vehicle-ready-for-pickup notices, and payment confirmations - only to customers who have actively opted in. No marketing or promotional messages are sent. Customers opt in one of two ways, documented below.
Consent is optional and unbundled. Text messaging is never required to book service, buy a product, or use any other part of our business. The consent control is a dedicated checkbox that is unchecked by default; the customer must click it themselves. It is separate from any Terms of Service or Privacy Policy acceptance, and every form submits normally when it is left unchecked.
1. The consent checkbox on our website
This is the live consent control, rendered here from the same component the forms use. It appears exactly like this - unchecked - every time one of our forms loads:
Shown above: the real control, in its default state. Nothing pre-selects it.
Where it appears
Every public form that collects a phone number carries this same checkbox:
- Appointment booking form (contact step)
- Contact form
- Financing pre-approval application (final step)
- Rewards program signup
- Wheel quote request (on any wheel detail page)
- Lift kit quote request (on any lift kit detail page)
- Part inquiry (on any part detail page)
- Checkout (contact information step)
About the phone number field
Our forms require a phone number because we are an auto repair shop - we need to be able to call a customer about their vehicle, their order, or their appointment. Providing that number does not opt anyone into text messaging. Texting happens only if the separate checkbox above is ticked, and a customer who leaves it unchecked receives the exact same service by phone call and email.
2. In person at the shop
When a customer drops off a vehicle or requests service in person at our shop (6923 W Hillsborough Ave, Tampa, FL 33634), the service writer asks for verbal consent before recording the customer's phone number for texting, using this script:
"Can we text you updates about your vehicle - estimate approvals, appointment reminders, and pickup notices - at this number? Message and data rates may apply, frequency varies, and you can reply STOP at any time to opt out. It's completely optional - we can just call you instead."
The customer verbally agrees before their number is enrolled. Declining does not affect service in any way.
Message frequency & rates
Message frequency varies with service activity (typically 2–6 messages per repair order). Message and data rates may apply.
Opting out & help
Reply STOP at any time to unsubscribe; reply HELP for help. You can also call (813) 464-9023 or email info@lrwheelsnlifts.com.
Privacy
No mobile information is shared with third parties or affiliates for marketing purposes. See our Privacy Policy and SMS Terms & Conditions for full details.